Technical Support for Jaksta Converter

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Configuration Daemon Not Running

Asked by Katie Ely @ 13 Jul 2017 05:07 / Views: 3

I recently updated my mac and now when I try to use Jaksta it keeps saying Configuration Daemon Not Running. What does that mean and how can I fix it? Thank you


From Katie Ely @ 13 Jul 2017 05:07

Hi Katie,

From my records it looks as if you are using Jaksta for Mac (now renamed as Jaksta Media Recorder). This is different to Jaksta Converter, which you have created this thread under.

My first suggestion would be to do a full reinstall. If the program or its processes have been broken or corrupted, a full reinstall should reset everything to how it should be.

What you will need to do is delete the app (uninstall) from Applications instead of just reinstalling over it. Then in Finder go to the top menu and then access Go > (holding one of shift/alt/control/command) Library > Application Support > Jaksta and delete that folder (NOTE: doing this will erase your library file list in Jaksta, but your downloaded/converted files will remain intact). This folder and its files may already be deleted when the app is removed, but it's a good idea to double check and be thorough in case it remains and is reused when the app is reinstalled. Reboot the Mac and then do a reinstall of the your version (http://download.shedworx.com/jaksta/beta/1.5.1_00/Jaksta-1.5.1.pkg) and it will regenerate a new copy of the deleted folder and the application files. 

If the problem continues could you please repost your findings in a new thread under the correct category.

Regards

Liam

Jaksta Support


From Liam @ 13 Jul 2017 10:07