Technical Support for Jaksta Converter

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jaksta converter stopped working

Asked by Miguel Lameiro @ 12 Sep 2016 19:09 / Views: 11

Jaksta suddenly stopped working and always crash´s when it starts to rip the video files... Why?


From Miguel Lameiro @ 12 Sep 2016 19:09

Hi Miguel,

Sorry for the delay!

First can you make sure you have the latest version:

https://www.jaksta.com/download/mac/jaksta-converter

The next time this occurs, can you send your log file to us? You can find the log by going to File|Reveal Log File in the menu.

Thanks,

Ben

Jaksta Support


From Ben @ 23 Sep 2016 15:09