Technical Support for Jaksta Converter
Short Videos being Discarded
Asked by Eric Vaughn @ 26 Apr 2017 08:04 / Views: 55
I'm trying to download short 6-10 second videos off of YouTube and the videos download, but automatically discard. Is there a fix for this?
From Eric Vaughn @ 26 Apr 2017 08:04
Are you using Converter or the Media Recorder?
If it is Media Recorder, which from what you are describing it sounds like, there is a minimum duration setting in Preferences > Downloads that you can alter.
If you shorten it to 5 seconds or so then you should be right.
From Liam @ 04 May 2017 10:05