Technical Support for Jaksta Converter

Forum for Jaksta Converter for Mac

Your lack of support

Asked by Steven Byars @ 16 Jun 2016 05:06 / Views: 32

I need to convert files. this is my third try to post the file. why do you not have product support? yes, I'm angry and feel ripped off


From Steven Byars @ 27 Apr 2016 13:04

mkv files have stopped converting....partial converts only & video is static etc....


From tony risto @ 16 Jun 2016 05:06

Hey guys,

Really sorry about the lack of responses here. I dropped the ball on this one.

The next time anyone gets a failed conversion, can you send the log file to us? You can find it by going to File|Reveal Log File... in the menu, then attach it to a forum post.

Thanks,

Ben

Jaksta Support


From Ben @ 29 Jun 2016 11:06