Technical Support for Jaksta Converter
Your lack of support
Asked by Steven Byars @ 16 Jun 2016 05:06 / Views: 63
I need to convert files. this is my third try to post the file. why do you not have product support? yes, I'm angry and feel ripped off
From Steven Byars @ 27 Apr 2016 13:04
mkv files have stopped converting....partial converts only & video is static etc....
From tony risto @ 16 Jun 2016 05:06
Hey guys,
Really sorry about the lack of responses here. I dropped the ball on this one.
The next time anyone gets a failed conversion, can you send the log file to us? You can find it by going to File|Reveal Log File... in the menu, then attach it to a forum post.
Thanks,
Ben
Jaksta Support
From Ben Graham @ 29 Jun 2016 11:06