Technical Support for Jaksta Media Recorder

Support | Mac | Technical | Jaksta Media Recorder | All videos I try to download it doesn't work

All videos I try to download it doesn't work

Asked by Sergio @ 26 Nov 2016 10:11 / Views: 8

No matter what type of video I try to download  it doesn't work. Nothing happens

I have a full license and can provide details via a private support ticket if you wish.

Is there something I'm doing wrong?

Can you Please help.

 

I attach the log if it can be of any help to undestand!

Thank you!

Sergio


From Sergio @ 26 Nov 2016 10:11

Hi Sergio,

Can you say what sites you are visiting? Can you send us a link to a video or two?

Can you try YouTube? Does this work?

Can you try reinstalling the latest version:

https://www.jaksta.com/download/mac/jaksta-media-recorder

Does this help?

Thanks,

Ben

Jaksta Support


From Ben @ 29 Nov 2016 14:11