Technical Support for Jaksta Media Recorder

Forum for Jaksta Media Recorder for Mac

cam4 issues

Asked by brad rast @ 10 Apr 2016 17:04 / Views: 220

I was told by CRS to post my logs here. Downloading stops during private shows I buy. Example log attached.

Thanks.


From brad rast @ 10 Apr 2016 17:04

Hi Brad,

Does it only stop like this for private videos? Or the public ones as well?

Can you check that you have the latest version 1.4.9? You can get it here:

http://download.shedworx.com/jaksta/beta/Jaksta.pkg

If this still does not work with this version, are you able to post the full log file? If it's too large you can delete it and then restart Jaksta - this will create a fresh one.

Thanks,

Ben

Jaksta Support


From Ben @ 13 Apr 2016 13:04

hi Ben, 

i updated to 1.4.9 but it locks up and will not take my activation code? suggestions?

thanks.


From brad rast @ 05 May 2016 06:05

Hi Brad,


Sorry for the long delay.


Can you drag Jaksta from your Applications folder into the Trash?


Then download this new beta version 1.5.0:

http://download.shedworx.com/jaksta/beta/Jaksta.pkg


Does it still lock up?


Does it still have issues with cam4?


Thanks,

Ben

Jaksta Support



From Ben @ 20 May 2016 13:05