Technical Support for Jaksta Media Recorder
Asked by brad rast @ 10 Apr 2016 17:04 / Views: 249
I was told by CRS to post my logs here. Downloading stops during private shows I buy. Example log attached.
From brad rast @ 10 Apr 2016 17:04
Does it only stop like this for private videos? Or the public ones as well?
Can you check that you have the latest version 1.4.9? You can get it here:
If this still does not work with this version, are you able to post the full log file? If it's too large you can delete it and then restart Jaksta - this will create a fresh one.
From Ben Graham @ 13 Apr 2016 13:04
i updated to 1.4.9 but it locks up and will not take my activation code? suggestions?
From brad rast @ 05 May 2016 06:05
Sorry for the long delay.
Can you drag Jaksta from your Applications folder into the Trash?
Then download this new beta version 1.5.0:
Does it still lock up?
Does it still have issues with cam4?
From Ben Graham @ 20 May 2016 13:05