Jaksta Media Recorder for Mac Technical Support Forum

Cam4 recordings are scrambled and gray

Not all, but many of the recordings I attempt on cam4 might work for a short while but then turn scrambled and gray like this:

Any idea why this is happening? 


image


From Danyell Jackson @ 27 Mar 2017 13:03

Answers: 1, Votes: 0

Hi Danyell,

That has not come up before. Have you tried reinstalling at all? There may just be something broken in Jaksta that will come good if you install it fresh to the latest version.

If the problem continues, please supply a log file. You can find it in Jaksta by going to Preferences > General > Find Log File

Regards

Liam

Jaksta Support

From Liam @ 29 Mar 2017 10:03

Votes: 0