Technical Support for Jaksta Media Recorder

Support | Mac | Technical | Jaksta Media Recorder | Can not download anything

Can not download anything

Asked by Platoautocrosser @ 09 Apr 2020 09:04 / Views: 8
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Hi,

I used to use your product with fine results. I upgraded to the pay version and can not download any video I have it turned on and I am on the default setting. I open a video and nothing happens. Please help

Bryan
From @

Hi Bryan,

I would start by suggesting you do a basic reinstall - uninstall (delete from Application), reboot, reinstall.

If the problem continues can you confirm that the download fails even with a basic YouTube video? That is usually a good baseline test to determine if there is an issue.

Regards

Liam

Jaksta Support
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