Technical Support for Jaksta Media Recorder

Support | Mac | Technical | Jaksta Media Recorder | can not download Netflix

can not download Netflix

Asked by M.hert @ 11 Nov 2016 19:11 / Views: 33

When I start Youtube, everything is oke. When I start Netflix, nothing works. What do I have to do?


From M.hert @ 11 Nov 2016 19:11

Hi,

Jaksta for Mac cannot capture directly from Netflix as it uses encryption. We are not legally allowed to break encryption.

Your best bet is to use a screen recording app such as Jaksta Screen Recorder. This will capture Netflix video direct from the screen (after the browser has decrypted it). But this means you would need to leave the video onscreen for the full duration.

Thanks,

Ben

Jaksta Support


From Ben @ 15 Nov 2016 14:11