Technical Support for Jaksta Media Recorder

Support | Mac | Technical | Jaksta Media Recorder | Can you DL the video file and convert to audio but keep the video file?

Can you DL the video file and convert to audio but keep the video file?

Asked by Brian Wah @ 13 Apr 2018 01:04 / Views: 17


Hi,

I've downloaded a few videos but when I convert to audio mp3 it deletes the video files...then I have to re download the video file all over again.  Is there a shortcut?


From Brian Wah @ 13 Apr 2018 01:04

Hi Brian,

It should not delete the original video file download. 

When Jaksta downloads a file it keeps the original download and then creates a new converted file in the designated location (so long as it is set to convert). It makes copy rather than altering or overwriting the original file.

Using the top-left menu go into Jaksta Media Recorder > Preferences > Downloads and it should have the Download location. 

You should be able to go to that location and view/play the original downloaded files, as they were before conversion. 

You can also go to Jaksta Media Recorder > Preferences > Conversion and set the Conversion location as well.

The Downloaded and Conversion locations should ideally be set in different file locations, if not done so already.

Let me know if you need any further help.

Regards

Liam

Jaksta Support


From Liam C @ 13 Apr 2018 13:04