Technical Support for Jaksta Media Recorder
Can't record anything
Asked by Foreman.jeffrey @ 14 Jan 2017 09:01 / Views: 41
I use Jaksta 1.4.0 (143) for Macbook (Yosemite v 10.10.5. I haven't been able to record anything, particularly from this site and even Youtube.
Can anyone help?
From Foreman.jeffrey @ 14 Jan 2017 09:01
Sorry for the long delay. Can you try upgrading to the latest version (this is a free upgrade):
If it still does not work, can you try capturing from YouTube and also from 1spotmedia and then when it fails send the log file to us? You can find the log by going to the Preferences and clicking the Find Log File button.
From Ben Graham @ 20 Jan 2017 14:01