Technical Support for Jaksta Media Recorder

Creativelive

Asked by Chihawks @ 25 Aug 2016 01:08 / Views: 13

Hi when I try to record a Creativelive stream Jaksta starts to record then I receive an error message and the recording stops. Is there a procedure to capture Creativelive?


From Chihawks @ 25 Aug 2016 01:08

Hi,

Unfortunately we are not able to capture properly from creativelive.com at the moment, at least on the Mac side. We will add support for this site in a future update if we can. Sorry I can't be of more help here.

You could try using a screen capture app instead, such as Jaksta Screen Recorder. This does have the disadvantage that you would need to leave the browser window open on the video for the entire duration.

Thanks,

Ben

Jaksta Support


From Ben @ 26 Aug 2016 13:08