Technical Support for Jaksta Media Recorder

Support | Mac | Technical | Jaksta Media Recorder | download doesn't have sound

download doesn't have sound

Asked by Isaac @ 02 May 2020 15:05 / Views: 6

hi when I download videos from which uses brightcove player, the video that Jaksta downloads does not have sound.

can you help me out? thanks!

From @

Hi Isaac,

Could you please supply a link for us to test a problem video?

If login credentials are required and you are comfortable with it, could you please supply them privately to us at



Jakta Support

From @