Technical Support for Jaksta Media Recorder

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download doesn't have sound

Asked by Isaac @ 02 May 2020 15:05 / Views: 6
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hi when I download videos from gracieuniversity.com which uses brightcove player, the video that Jaksta downloads does not have sound.

can you help me out? thanks!
From @

Hi Isaac,

Could you please supply a link for us to test a problem video?

If login credentials are required and you are comfortable with it, could you please supply them privately to us at support@jaksta.com?

Regards

Liam

Jakta Support
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