Technical Support for Jaksta Media Recorder
download doesn't have sound
Asked by Isaac @ 02 May 2020 15:05 / Views: 6
hi when I download videos from gracieuniversity.com which uses brightcove player, the video that Jaksta downloads does not have sound.
can you help me out? thanks!
From Isaac @ 02 May 2020 15:05
Hi Isaac,
Could you please supply a link for us to test a problem video?
If login credentials are required and you are comfortable with it, could you please supply them privately to us at support@jaksta.com?
Regards
Liam
Jakta Support
From Liam @ 05 May 2020 17:05