Technical Support for Jaksta Media Recorder
Support |
Mac
|
Technical |
Jaksta Media Recorder |
Downloaded 1.5 version. Won't download any video
Downloaded 1.5 version. Won't download any video
Asked by Janet MacDonald @ 12 Sep 2016 16:09 / Views: 34
I tried playing videos from multiple sources, including You Tube, and the Jaksta program won't initiate a download. I have the blue slider to ON at the bottom. What is wrong? How do I make it work?
From Janet MacDonald @ 12 Sep 2016 16:09
have same problem and now crash´s...
From Miguel Lameiro @ 12 Sep 2016 19:09
Hi Janet/Miguel,
Can you try capturing a couple of videos from a site or two including YouTube, and then send us the log file? You can find it by going to the Preferences and clicking the Find Log File button.
Thanks,
Ben
Jaksta Support
From Ben Graham @ 13 Sep 2016 15:09