Technical Support for Jaksta Media Recorder

Support | Mac | Technical | Jaksta Media Recorder | Downloaded 1.5 version. Won't download any video

Downloaded 1.5 version. Won't download any video

Asked by Janet MacDonald @ 12 Sep 2016 16:09 / Views: 17

I tried playing videos from multiple sources, including You Tube, and the Jaksta program won't initiate a download.  I have the blue slider to ON at the bottom. What is wrong? How do I make it work?


From Janet MacDonald @ 12 Sep 2016 16:09

have same problem and now crash´s...


From Miguel Lameiro @ 12 Sep 2016 19:09

Hi Janet/Miguel,

Can you try capturing a couple of videos from a site or two including YouTube, and then send us the log file? You can find it by going to the Preferences and clicking the Find Log File button.

Thanks,

Ben

Jaksta Support


From Ben @ 13 Sep 2016 15:09