Technical Support for Jaksta Media Recorder

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Downloads from Pornhub

Asked by Mario D'Alonzo @ 06 Apr 2017 08:04 / Views: 16

Hi,

In the past week, I have found that Jaksta has stopped working with Porbhub.

Is it just me, or are other users having the same problem ?

ie. has Pornhub changed something so Jaksta no longer works with it's site ?


From Mario D'Alonzo @ 06 Apr 2017 08:04

Hi Mario,

We have not had any other users report having problems with that site specifically so far, so we are not aware of any changes to their streaming methods.

It may only be an issue that you are having, so if you like you could send through a log file and we can check it for anything that might cause problems.

You can find the log file in Jaksta by going to Preferences > General > Find Log File (button down bottom right hand corner). Send through the whole file rather than copying and pasting the code here.

Regards

Liam

Jaksta Support


From Liam @ 06 Apr 2017 12:04

Here is the log file


From Mario D'Alonzo @ 12 Apr 2017 18:04

Hi again Mario,

So first off I can see that you are not running the newest available version of Jaksta or Mac OS.

Start by updating both of those first and see if the problem continues.

Regards

Liam

Jaksta Support


From Liam @ 13 Apr 2017 09:04

Hi,

I have installed the latest version of Jaksta.

It now works with Mavericks, 10.9 , OK.

Mario.


From Mario D'Alonzo @ 13 Apr 2017 11:04

Hi Mario,

Glad to hear.

Regards

Liam

Jaksta support


From Liam @ 13 Apr 2017 12:04

Hi Liam,

Can I install the App on another computer in my house ?

When I tried, it said for Jaksta.app and Jaksta Music Miner.app,

"Installation Error Configuration Daemon Not Running"


From Mario D'Alonzo @ 14 Apr 2017 12:04

Hi Mario,

You should be able to install both programs on another device (so long as it is a Mac).

Give it another go and let me know if you encounter the same error.

Regards

Liam

Jaksta Support


From Liam @ 19 Apr 2017 11:04

Hi Liam,

I deleted the apps on the computer, and tried again, and I had the same problem.

It is the same laptop model, operating system, etc. as the one I have the app. on now

that is working OK.


From Mario D'Alonzo @ 20 Apr 2017 09:04

Hi Mario,

Do you get the error message when you try to install or after it has installed and you attempt to run it?

Regards

Liam

Jaksta Support


From Liam @ 20 Apr 2017 10:04

Hi Liam, It happens after I have installed it, and I attempt to run it.

Incidentally, the machine previously had the version 1.3.3 running on it,

and I replaced it with the new version.


From Mario D'Alonzo @ 20 Apr 2017 10:04

Hi Mario,

Try un-installing what ever Jaksta programs you have installed, restart the computer and then install 1.5.1. 


Regards

Liam

Jaksta Support


From Liam @ 20 Apr 2017 10:04

Hi Liam,

If you mean by un-installing, putting the applications in the trash, and then restarting the computer 

I have done that several times ( I am not a programer).

But I still get the message"Installation Error Configuration Daemon Not Running".

after I have installed 1.5.1

Best Wishes,

Mario.


From Mario D'Alonzo @ 20 Apr 2017 13:04

Hi Mario,

Sorry for the delay i getting back to you.

How old is the second machine you are attempting to install on? If it or the OS it is running is outdated, then perhaps it will not be able to run the Jaksta programs.

Regards

Liam

Jaksta Support


From Liam @ 03 May 2017 13:05

Hi Liam,

I just purchased and installed the new version of Jaksta onto that machine,

so I am happy with that.

Best Wishes,

Mario.


From Mario D'Alonzo @ 04 May 2017 10:05