Technical Support for Jaksta Media Recorder

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Downloads interrupted on MacBook Air running Yosemite

Asked by Alex Juares @ 23 Aug 2015 22:08 / Views: 189

I have just updated to the latest version of the video downloader, but much ore often than not, downloads just stop without completing. There doesn't seem to be a way restart an inactive download on the control panel. I am using a MacBook Air running on YOsemite 10.10. Any help would be greatly appreciated! 

From @

Hi Alex,

Unfortunately we do not have a way to restart a download that has failed. Can you say what site you are downloading from that frequently fails? Is it mostly from one particular site?

The next time you get a lot of failed downloads, can you send the log file to us? You can find it by going to the Preferences and clicking the Find Log File button.



Jaksta Support

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