Technical Support for Jaksta Media Recorder

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Error grabbing daily motion video

Asked by Bob Trench @ 16 Feb 2017 01:02 / Views: 10

http://www.dailymotion.com/video/x46cto6_suicide-skyrockets-among-native-americans-and-indigenous-alaskans_news

Attached is the log file.

Any ideas?

Also having issues with CSpan.

Thanks


From Bob Trench @ 16 Feb 2017 01:02

I have tried "Always Record HTTP" and "Always Record RTMP"


I have tried Safari, FF and Chrome.


The output I get is the first frame.


Youtube seems to work fine.



From Bob Trench @ 16 Feb 2017 01:02

Hi Bob,

I tried the video that you linked to and it downloaded and converted as it should.


Have you tried updating to the latest version? See if updating helps at all. 


And if you haven't already, could you try uninstalling and reinstalling the program again?


There did appear to be a conversion error in the log file, but for some reason I cannot see what version you are running. I know that Dailymotion has given us grief in the past, but it was meant to be fixed so that it works with our latest update. 


Unfortunately Cspan is listed as one of our problem sites that will hopefully be covered by our next major update.



Regards

Liam

Jaksta Support


From Liam @ 16 Feb 2017 12:02