Technical Support for Jaksta Media Recorder

Support | Mac | Technical | Jaksta Media Recorder | Error (No video format)

Error (No video format)

Asked by Göran Andersson @ 08 Jan 2020 03:01 / Views: 3

Since a few days ago I get Error (No video format) when downloading files from Cmore. Audio is recorded as normal.

2020-01-07 19:19:36.269 Jaksta Media Recorder[1318:9891] youtube-dl Line:ERROR: No video formats found; please report this issue on https://yt-dl.org/bug . Make sure you are using the latest version; type  youtube-dl -U  to update. Be sure to call youtube-dl with the --verbose flag and include its complete output.

2020-01-07 19:19:36.296 Jaksta Media Recorder[1318:9891] Download Failed msg:No video formats found; please report this issue on https://yt-dl.org/bug . Make sure you are using the latest version; type  youtube-dl -U  to update. Be sure to call youtube-dl with the --verbose flag and include its complete output.

2020-01-07 19:19:36.296 Jaksta Media Recorder[1318:9891] ***End youtube-dl Download Name:https://cmoreseusphlsvod87.akamaized.net/vod/e06d3/dfv340wcmqw(10866002_ISMUSP).ism/dfv340wcmqw(10866002_ISMUSP).m3u8 URL:https://cmoreseusphlsvod87.akamaized.net/vod/e06d3/dfv340wcmqw(10866002_ISMUSP).ism/dfv340wcmqw(10866002_ISMUSP).m3u8 Filename: Error:No video formats found; please report this issue on https://yt-dl.org/bug . Make sure you are using the latest version; type  youtube-dl -U  to update. Be sure to call youtube-dl with the --verbose flag and include its complete output.

2020-01-07 19:20:04.984 Jaksta Media Recorder[1318:9887] youtube-dl Line:ERROR: No video formats found; please report this issue on https://yt-dl.org/bug . Make sure you are using the latest version; type  youtube-dl -U  to update. Be sure to call youtube-dl with the --verbose flag and include its complete output.

2020-01-07 19:20:05.014 Jaksta Media Recorder[1318:9887] Download Failed msg:No video formats found; please report this issue on https://yt-dl.org/bug . Make sure you are using the latest version; type  youtube-dl -U  to update. Be sure to call youtube-dl with the --verbose flag and include its complete output.

2020-01-07 19:20:05.014 Jaksta Media Recorder[1318:9887] ***End youtube-dl Download Name:https://cmoreseusphlsvod33.akamaized.net/vod/71639/m0fs2f045i4(12514610_ISMUSP).ism/m0fs2f045i4(12514610_ISMUSP).m3u8 URL:https://cmoreseusphlsvod33.akamaized.net/vod/71639/m0fs2f045i4(12514610_ISMUSP).ism/m0fs2f045i4(12514610_ISMUSP).m3u8 Filename: Error:No video formats found; please report this issue on https://yt-dl.org/bug . Make sure you are using the latest version; type  youtube-dl -U  to update. Be sure to call youtube-dl with the --verbose flag and include its complete output.



From @

Hi Gõran,

It is likely a download failure and is quite possibly site-specific.

If you haven't already, can you start by downloading and installing our latest beta (MacOS Cataline compatible): https://download.shedworx.com/jaksta/beta/2.2.6_288/JakstaMediaRecorder.pkg

When you try and run the installer you will probably encounter a Mac OS generated notification that will not allow the installer to run due to a permissions issue. Clear the notification and then go to System Preferences > Security & Privacy > General and then select 'Open Anyway' down the bottom and it will then run the installer.

Reattempt a download from the site. If it still fails then you will need to generate and provide a clean log file.

To get a clean log, you will need to do the following:

- Open Jaksta Media Recorder

- Go to Preferences > General > Find Log File

- Close JMR but keep the Finder window with the log file open

- Delete the log file and still keep the Finder window open

- Reopen JMR (this will generate a new log file)

- Run one test on the problem site/stream

- Close JMR once it fails and/or the error is reproduced

- Go back to the Finder window with the new log file and then attach it here (don't copy and paste the code in it - send the file itself)

Please let me know if you encounter any problems with your installation/activation.

Regards

Liam

Jaksta Support


From @