Technical Support for Jaksta Media Recorder

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Facebook video issues

Asked by Chris Rexroad @ 02 May 2017 08:05 / Views: 14

This info might be old. Please read more info about the best way to download from facebook now.

Just before (and definitely after) I upgraded to the newer version 2.0.0 I can't pull videos that I use to be able to.  Specifically Facebook slideshows.


From @

Hi Chris,

Can you please provide us a link that we can test? Probably an alternative to FB videos would be good (if you have found any), just so we don't have to worry about logins and profiles etc.

If you could also send through a log file, that would help as well.

You can find it in Jaksta Media recorder by going to Preferences > General > Find Log File

Regards

Liam

Jaksta Support 


From @

This info might be old. Please read more info about the best way to download from facebook now.