Technical Support for Jaksta Media Recorder

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Facebook video issues

Asked by Chris Rexroad @ 02 May 2017 08:05 / Views: 3

Just before (and definitely after) I upgraded to the newer version 2.0.0 I can't pull videos that I use to be able to.  Specifically Facebook slideshows.


From Chris Rexroad @ 02 May 2017 08:05

Hi Chris,

Can you please provide us a link that we can test? Probably an alternative to FB videos would be good (if you have found any), just so we don't have to worry about logins and profiles etc.

If you could also send through a log file, that would help as well.

You can find it in Jaksta Media recorder by going to Preferences > General > Find Log File

Regards

Liam

Jaksta Support 


From Liam @ 03 May 2017 13:05