Technical Support for Jaksta Media Recorder
impossible to download any vidéo
Asked by Garcia.marcel @ 20 Sep 2015 01:09 / Views: 78
I have a full licence since one year or more and i cannot download any vidéo with my iMac and Safari ! I never receive a response for this problème and I am very angry ! Please now give the solution .
From Garcia.marcel @ 20 Sep 2015 01:09
Hi Garcia,
Sorry for the delay.
Can you say what sites you are viewing? Send us a link if possible.
Also can you check that you have the latest version 1.4.4. You can download it from here:
http://jaksta.com/download/mac/jaksta-media-recorder
If this does not help, can you send us your log file as described here:
http://support.jaksta.com/discussions/topics/6000009509
Thanks,
Ben
Jaksta Support
From Ben Graham @ 23 Sep 2015 15:09