Technical Support for Jaksta Media Recorder

Forum for Jaksta Media Recorder for Mac

impossible to download any vidéo

Asked by Garcia.marcel @ 20 Sep 2015 01:09 / Views: 48

I have a full licence since one year or more and i cannot download any vidéo with my iMac and Safari ! I never receive a response for this problème and I am very angry ! Please now give the solution .


From Garcia.marcel @ 20 Sep 2015 01:09

Hi Garcia,

Sorry for the delay.

Can you say what sites you are viewing? Send us a link if possible.

Also can you check that you have the latest version 1.4.4. You can download it from here:

http://jaksta.com/download/mac/jaksta-media-recorder

If this does not help, can you send us your log file as described here:

http://support.jaksta.com/discussions/topics/6000009509

Thanks,

Ben

Jaksta Support


From Ben @ 23 Sep 2015 15:09