Technical Support for Jaksta Media Recorder

Support | Mac | Technical | Jaksta Media Recorder | Installer Failed

Installer Failed

Asked by amacker @ 13 Nov 2015 16:11 / Views: 28

Running OSX Yosemite on a MacBook Pro

Downloaded latest version for a Trial

Installer Fails.


From amacker @ 13 Nov 2015 16:11

Hi,

Can you say exactly what error message you see?

Make sure you have the latest installer:

http://jaksta.com/download/mac/jaksta-media-recorder

If it still fails, after it fails can you start the console (type Console into spotlight at the top right)? Can you copy and paste the last couple of pages into an email to us?

Also are you able to try signing in as a different user and installing it under that user? Does this make any difference?

Thanks,

Ben

Jaksta Support


From Ben @ 19 Nov 2015 13:11