Technical Support for Jaksta Media Recorder
INSTILLATION ERROR - Configuration Daemon Not Running
Asked by Isaac Ferry @ 29 Nov 2016 04:11 / Views: 12
Jaksta used to work for me a year ago.
now when I open it - it either crashes or says" INSTILLATION ERROR - Configuration Daemon Not Running"
Please can you help
From Isaac Ferry @ 29 Nov 2016 04:11
Can you try reinstalling the latest version:
If this does not help can you send us the log file? You can find it by going to the Preferences and clicking the Find Log File button.
From Ben @ 29 Nov 2016 14:11
I'm having the same problem and I have reinstalled the latest version. I have attached the log file and will wait for your response.
From Dennis Lypek @ 14 Jun 2017 10:06
Firstly, from what I can tell in your log you aren't actually running the latest version of Jaksta. We have just recently released Version 2 of Jaksta Media Recorder (formerly named Jaksta for Mac), which is a paid upgrade, but even then it looks as if you are running 1.4.6 when the latest 1X version we had was 1.5.1.
So first I would suggest installing V1.5.1 and seeing if that helps. You can get the installer here: http://download.shedworx.com/jaksta/beta/Jaksta-1.5.1.pkg
If the program is crashing on startup, then when it is reopened there should be an info window that pops up giving you some text and then 3 options - Reopen, Report and Ignore. If you get this notice, then click on Report and it should direct you to a crash log. If you can get that far, get a copy of the crash and attach it to your reply email.
From Liam @ 14 Jun 2017 10:06