Jaksta Media Recorder for Mac Technical Support Forum

INSTILLATION ERROR - Configuration Daemon Not Running

Hi there,

Jaksta used to work for me a year ago.

now when I open it - it either crashes or says" INSTILLATION ERROR - Configuration Daemon Not Running"

Please can you help

From Isaac Ferry @ 29 Nov 2016 04:11

Answers: 3, Votes: 0

Hi Isaac,

Can you try reinstalling the latest version:


If this does not help can you send us the log file? You can find it by going to the Preferences and clicking the Find Log File button.



Jaksta Support

From Ben Graham @ 29 Nov 2016 14:11

Votes: 0

I'm having the same problem and I have reinstalled the latest version.  I have attached the log file and will wait for your response.  

Thank you,


From Dennis Lypek @ 14 Jun 2017 10:06

Votes: 0

Hi Dennis,

Firstly, from what I can tell in your log you aren't actually running the latest version of Jaksta. We have just recently released Version 2 of Jaksta Media Recorder (formerly named Jaksta for Mac), which is a paid upgrade, but even then it looks as if you are running 1.4.6 when the latest 1X version we had was 1.5.1.

So first I would suggest installing V1.5.1 and seeing if that helps. You can get the installer here:  http://download.shedworx.com/jaksta/beta/Jaksta-1.5.1.pkg

If the program is crashing on startup, then when it is reopened there should be an info window that pops up giving you some text and then 3 options - Reopen, Report and Ignore. If you get this notice, then click on Report and it should direct you to a crash log. If you can get that far, get a copy of the crash and attach it to your reply email.



Jaksta Support

From Liam @ 14 Jun 2017 10:06

Votes: 0