Technical Support for Jaksta Media Recorder

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INSTILLATION ERROR - Configuration Daemon Not Running

Asked by Isaac Ferry @ 29 Nov 2016 04:11 / Views: 37

Hi there,

Jaksta used to work for me a year ago.

now when I open it - it either crashes or says" INSTILLATION ERROR - Configuration Daemon Not Running"

Please can you help

From @

Hi Isaac,

Can you try reinstalling the latest version:

If this does not help can you send us the log file? You can find it by going to the Preferences and clicking the Find Log File button.



Jaksta Support

From @

I'm having the same problem and I have reinstalled the latest version.  I have attached the log file and will wait for your response.  

Thank you,


From @

Hi Dennis,

Firstly, from what I can tell in your log you aren't actually running the latest version of Jaksta. We have just recently released Version 2 of Jaksta Media Recorder (formerly named Jaksta for Mac), which is a paid upgrade, but even then it looks as if you are running 1.4.6 when the latest 1X version we had was 1.5.1.

So first I would suggest installing V1.5.1 and seeing if that helps. You can get the installer here:

If the program is crashing on startup, then when it is reopened there should be an info window that pops up giving you some text and then 3 options - Reopen, Report and Ignore. If you get this notice, then click on Report and it should direct you to a crash log. If you can get that far, get a copy of the crash and attach it to your reply email.



Jaksta Support

From @