Jaksta Media Recorder for Mac Technical Support Forum

Issues when file name starts with question mark symbol "¿"

File is downloaded in m2ts format. No execute the convert process

From John Yauyo @ 12 Oct 2019 15:10

Answers: 1, Votes: 0

Hi John,

We have a new beta that you can try, and then if the problem continues we can investigate further. You can get the installer for the beta here - https://download.shedworx.com/jaksta/beta/2.2.5_287/JakstaMediaRecorder.pkg

If the beta does not resolve the issue then can you please supply us with some more information? Screenshots of any errors as well as a URL to a problem video for testing would be good. Any other details you can provide would also be helpful.

Regards

Liam

Jaksta Support

From Liam @ 14 Oct 2019 11:10

Votes: 0