Technical Support for Jaksta Media Recorder
Jaksta Crashing Internet Browser
Asked by Kyle Nishimura @ 24 Sep 2016 14:09 / Views: 36
I recently updated to macOS Sierra -- Jaksta has stopped working since then. I reinstalled the application as previously recommended in another thread and still continue to have the same issue. As soon as I turn on the monitoring, I cannot load any websites and it times out. When I turn it off, everything seems to go back to normal. I am assuming it has to do with something being incompatible with the new OS. Is there a current update/fix being released for this issue?
From Kyle Nishimura @ 24 Sep 2016 05:09
I have the same problem, but it occurred when I updated to El Capitan 10.11.6. I have reinstalled Jaksta Media Recorder, as suggested, but with no better result. [By the way, putting Jaksta in Monitor mode also makes it impossible for me to sync files with Dropbox.]
A Log file is attached.
From Roy Derrick @ 24 Sep 2016 14:09
Sorry I somehow missed this thread!
We now have a beta version which should work properly on macOS Sierra:
This should work in Safari and Chrome as well as Firefox. Let us know if there is still any trouble.
From Ben Graham @ 13 Oct 2016 13:10