Technical Support for Jaksta Media Recorder

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jaksta does not download

Asked by dawn edmiston @ 24 Sep 2016 23:09 / Views: 22

I have 2 links I am trying to download from.

On this first link... http://grantcardonetv.com/handlingobjections/from-cold-call-to-close/

the second link is http://grantcardonetv.com/handlingobjections/from-cold-call-to-close/

It will start to download a video and then say it is discarding. it will do that several times.

sometimes it will download something longer but then the file is unplayable

and sometimes it will download a MP3 but a video is playing


From dawn edmiston @ 24 Sep 2016 23:09

Hi,

In the downloads tab of the preferences you can select a minimum duration. Any video which is smaller than this size will be discarded.

Unfortunately it looks like we're not able to capture from the site properly at the moment. Sorry about that, we will support for the site in a future update if we can.

Thanks,

Ben

Jaksta Support


From Ben @ 28 Sep 2016 16:09