Technical Support for Jaksta Media Recorder

Support | Mac | Technical | Jaksta Media Recorder | Jaksta does not work

Jaksta does not work

Asked by Nuno.sacramento @ 28 Apr 2016 13:04 / Views: 213

Hi,

I might have done something to the settings and now Jaksta does not work. Can anyone help?

Thanks.


From @

I have Jaksta for Mac, latest version updated. When I launch a video it does not record it. What can I do?


From @

Hi Nuno,


Sorry for the long delay.


Can you say what site(s) you are recording from? Does it work with YouTube?


The next time this occurs, can you send us the log file? You can find it by going to the Preferences and clicking the Find Log File button.


Thanks,

Ben


From @

Hi Ben,


It does work with Youtube but not with I-Player.


Best,

Nuno


From @

 I have the same problem. Not working with BBC radio shows. Have not tried other sites as Jaksta has not worked with them since forever.

I have tried multiple uninstall/re-installs. Tried version 1.5.0 too. Still not working.


Worked fine until about 2 weeks ago. Did not change any settings or install any new software.


From @