Technical Support for Jaksta Media Recorder

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Jaksta hangs in OS X 10.11.4 Beta

Asked by soundsgood @ 22 Jan 2016 10:01 / Views: 72

Installed the public beta, last week, and ever since, Jaksta hangs at launch (with a SBBOD). Then, after a minute or so, I get a "Configuration Error":

"Proxy Could Not Find An Available TCP Port."

Is this something I can fix in Network prefs? Or is it more serious?


From soundsgood @ 22 Jan 2016 10:01

Hi,

Sorry for the long delay.

Can you try installing the latest version from here:

http://jaksta.com/download/mac/jaksta-media-recorder

If it still hangs and crashes after reinstalling it, can you send the log file to us? To find it, start the Console application (type 'console' into spotlight at the top right of the screen). Select "Jaksta.log" in the column at the left, then right click (or Control-click) on it and choose "Show in Finder".

Can you attach this Jaksta.log file?

Thanks,

Ben

Jaksta Support


From Ben @ 03 Feb 2016 14:02