Jaksta Media Recorder for Mac Technical Support Forum

Jaksta is not working all the sudden

Hi,

Jaksta on my MAC OS (BIG SUR) stops working. I have reinstalled it and have the current version (2.2.5) on the computer. I'm using Safari.

Please help. Thanks.

John

From dung nguyen @ 21 Oct 2021 00:10

Answers: 1, Votes: 0

Hi John,

Can you please elaborate and provide more details as to how specifically it has 'stopped working'? Is it crashing or freezing? Do the downloads fail?

And have you tried doing a basic reinstall?: uninstall (delete from Applications), reboot, reinstall.

Also make a point to try using different browsers if it is a capture issue. Results can vary between browsers.

Regards

Liam

Jaksta Support

From Liam @ 22 Oct 2021 09:10

Votes: 0