Technical Support for Jaksta Media Recorder
Jaksta Media Recorder 1.5 om macOS 10.12
Asked by Jan Christiansen @ 08 Oct 2016 22:10 / Views: 81
Hello to the right helpfull person
I have used Jaksta Media Recorder since 2013 and have been very pleased with this software, which has been running without problems.
I have now, yesterday Monday. 26, September, purchased and updated to version 1.5, but has problems with Jaksta Media Recorder Blocks my internet connection.
There pops up a window but a message of "I want to accept incoming Internet", which I then say gotta to say "yes" to. Where subsequently blocked for network connection, in step with the "Blue Button" is activated.
I'm running now macOS Sierra 10:12, on an iMac, mid 11 2 gb graphics cards, RAM 16, and 3.1 mhz processes.
I have checked my firewall, and everything looks normal.
So Why block Jaksta Media Recorder 1.5 (bundle $ 69) my internet connection and how do i / we corrected the error?
I have created a log file, but do not know which address I should send it to?
It is perhaps not necessary, only I can get the answer to improvement here, in this forum.
From Jan Christiansen @ 27 Sep 2016 21:09
Unfortunately Jaksta is also not working properly on Sierra at the moment, we're working hard on a fix for this. It should be available very soon.
Sorry for the inconvenience, I will post an update here as soon as a fix is ready.
From Ben Graham @ 28 Sep 2016 16:09
We now have a beta version which should work properly on macOS Sierra:
This should work in Safari and Chrome. Let us know if there is still any trouble.
From Ben Graham @ 13 Oct 2016 13:10