Technical Support for Jaksta Media Recorder
Jaksta media recorder breaking internet
Asked by Justin A @ 04 Feb 2021 15:02 / Views: 49
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Jaksta works fine when switch is on.
When switch is off, I am unable to connect to the internet.
"Your connection is not private"
I do not run a VPN
Please advise.
From Justin A @ 23 Apr 2020 21:04
Also, I am using macOS Mojave.
From Justin A @ 23 Apr 2020 21:04
Hi Justin,
Can you please try updating Chrome and then perform the same actions that gave the error?
Can you also test the same scenario with a different browser and see if it reacts the same way.
Please let me know the results.
Regards
Liam
Jaksta Support
From Liam @ 27 Apr 2020 14:04
When I close Jaksta Media Recorder, it breaks the Internet connection to Google Chrome, but not to Safari. I'm on MacOS High Sierra. I have to restart the computer to get the connection back. The proxy settings are unchecked after Media Recorder closes, but I still can't connect. This is not good.
From David Thalheimer @ 13 Jun 2021 07:06
Hi David,
Based on what you have reported this is a Chrome specific issue. Have you updated Chrome to the latest version?
No other users have reported this issue for quite some time, so either it has come back and you are the first to report it or you are experiencing an old issue.
Regards
Liam
Jaksta Support
From Liam @ 14 Jun 2021 12:06
Yes, I'm using the latest version of Google Chrome. However, please see this other topic for how it has been working with other browsers: https://support.jaksta.com/support/discussions/topics/6000063960?page=1
From David Thalheimer @ 15 Jun 2021 08:06
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