Sorry again for my lack of reply.
My suggestions would be the following:
- Update to our latest beta version of Jaksta: https://download.shedworx.com/jaksta/beta/2.2.6_293/JakstaMediaRecorder.pkg
- When you first attempt to run the installer you will receive a Mac OS notification saying that it can't be opened because it cannot be checked for malicious software. Click 'OK' and then go to System Preferences > Security & Privacy > General and click on 'Open Anyway' down the bottom. It will either run the installer or another similar notification as the first will appear and you just need to click 'Open' and then the installer will run.
- Try performing the capture in different browsers.
If it still doesn't work and you would like us to test it, please send login credentials to firstname.lastname@example.org (so long as you are comfortable with it).
From Liam @ 13 Apr 2021 14:04