What I might get you to do is try our latest beta and see if that helps. You can download the installer here: https://download.shedworx.com/jaksta/beta/2.2.6_298/JakstaMediaRecorder.pkg
For this update, treat it as a basic reinstall: uninstall (delete from Applications), reboot, reinstall (install the beta)
When you first attempt to run the installer you will receive a Mac OS notification saying that it can't be opened because it cannot be checked for malicious software. Click 'OK' and then go to System Preferences > Security & Privacy > General and click on 'Open Anyway' down the bottom. It will either run the installer or another similar notification as the first will appear and you just need to click 'Open' and then the installer will run.
Try that and see how you go.
From Liam @ 21 Jun 2021 16:06