Technical Support for Jaksta Media Recorder

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Jaksta prevents Safari from opening web pages

Asked by Mark Noble @ 21 Nov 2016 01:11 / Views: 15

Once I open Jaksta, it appears that whatever page I try to lad up, it will not allow, until I close Jaksta. e.g. 

I open Jaksta Version 1.4.6 (186)

Open a new browser page in Safari Sierra 10.12.1

type www.google.co.uk

Nothing happens, page does not load

Close Jaksta

Open a new browser page in Safari Sierra 10.12.1

type www.google.co.uk

It loads.

The same applies with any streaming site.  Even if I go to the site first, find the link I require to stream, open Jaksta, click on the link and nothing.  However, if I was to do the same without opening Jaksta, the link loads and away I go with my viewing.

Any ideas?


From Mark Noble @ 21 Nov 2016 01:11

Same with you!

(And I don't why when I logged in with twitter it logged me as Justin? and I cannot changed it so sorry Justin using your account to reply.


From Justin @ 23 Nov 2016 06:11

Hi Mark,

Try the latest version - it has fixes specific to Sierra:

http://download.shedworx.com/jaksta/beta/Jaksta-1.5.1.pkg

To the other user, thanks for letting us know about that! That is quite a strange error. There should be an icon at the top left of the webpage that you can click on to log out, then you should be able to log in or sign up using your own email address.

Thanks,

Ben

Jaksta Support


From Ben @ 23 Nov 2016 16:11