Technical Support for Jaksta Media Recorder

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Jaksta problem on new iOS Catalina

Asked by Jmwoodphd @ 12 Oct 2019 00:10 / Views: 15

I just downloaded and installed the new Catalina operating system on my Macbook Pro (2015 model).  Now I can't find it anywhere!!  I tried reinstalling from the most recent info from you back in about 2017, but it seems not to be installing...or if it does reinstall I can't find it anywhere on my Macbook.

I love using Jaksta for video and music capture.

Can you please instruct me as to the solution?

Thanks,

jim wood


From @

Hi Jim,

Apologies for the delayed reply.

Can you please download and install our latest beta and see if that helps with your issues?

You can download the installer here - https://download.shedworx.com/jaksta/beta/2.2.6_288/JakstaMediaRecorder.pkg

Please let me know if the problem continues.

Regards

Liam

Jaksta Support


From @

Hi there, I'm having problems with Jaksta and Apple Catalina too. 


From @

I'm getting this message:

“JakstaMediaRecorder.pkg” can’t be opened because Apple cannot check it for malicious software.

This software needs to be updated. Contact the developer for more information.

Chrome downloaded this file today at 14:37 from download.shedworx.com.



From @

Hi all,

This security notice can be cleared and resolved by going to System Preferences > Security & Privacy > General and click 'Open Anyway' (see below).

Please let me know if you encounter any other installation issues.

Regards

Liam

Jaksta Support


From @