Technical Support for Jaksta Media Recorder

Forum for Jaksta Media Recorder for Mac

Jaksta Will Not Turn On

Asked by Doren Sean Michael @ 25 Sep 2015 00:09 / Views: 115

I have used Jaksta for years and am I licensed owner. Running 10.10.5 Mac OS X. I have the current version: 1.4.4 (184) and it won't turn on. It loads but reports this error every time it tries to turn on, "Proxy Could Not Find an Available TCP Port". It's always worked in the past with previous versions. Any suggestions would be greatly appreciated. Thanks!


From Doren Sean Michael @ 25 Sep 2015 00:09

http://support.jaksta.com/support/discussions/topics/6000009764


From Doren Sean Michael @ 25 Sep 2015 00:09

Hi Doren,

First can you try reinstalling it again:

http://jaksta.com/download/mac/jaksta-media-recorder

If this does not help, can you send us your log file? There are instructions on how to do this here:

http://support.jaksta.com/discussions/topics/6000009509

Thanks,

Ben

Jaksta Support


From Ben @ 25 Sep 2015 14:09

I'm sorry for the confusion. I had marked my issue solved. I found the answer by searching for "TCP" instead of what I had been searching for. I also had moved the application and placed it inside a folder within Applications and that was the issue. Once I put it back into the Root it opened up & started just fine. 100% human error. Thanks!


From Doren Sean Michael @ 25 Sep 2015 21:09