Technical Support for Jaksta Media Recorder
Asked by Mvc19 @ 09 Jun 2017 16:06 / Views: 18
I have this version.
Jaksta Version 1.5.1 (205)
From Mvc19 @ 09 Jun 2017 16:06
Can you please clarify or provide an example of the type of file you are wanting to download? If you can provide a link that we can test that would be good as well.
If you can successfully download these types of file with the 1.5.1 version, then it should work with 2.0
From Liam C @ 12 Jun 2017 11:06
I am just posting your response here to keep the thread tidy. Your initial reply went through separately to the email ticket system:
Thanks for your reply, here is the link that never works,
I can't download any videos from the website or that are built in java scripts.
Could that be because I have ad blocked, etc...
Hope you can help.
Thank you and Regards,
From Liam C @ 23 Jun 2017 11:06
I am having trouble downloading from that link as well with the 2.0 version, so I would say it is the site. When I try using the URL Bar downloader I get an 'unsupported URL' error.
I can enquire with our Dev team as to why downloads on this kind of site might fail, and we may be able to come up with a fix in the future, but for now it is safe to say that downloads will not work with Jaksta.
Sorry I cannot be of more help at the moment.
From Liam C @ 23 Jun 2017 12:06