Technical Support for Jaksta Media Recorder

Support | Mac | Technical | Jaksta Media Recorder | JMR does not work in High Sierra.

JMR does not work in High Sierra.

Asked by Dmnksanchez90 @ 26 Sep 2017 18:09 / Views: 84

After installing High Sierra Jaksta will freeze when you start the program up. I can only force quit. I am using a fresh copy of High Sierra, so there is no leftovers of anything. I've tried installing and reinstalling and deleting all the files, but nothing works. After a while I got an error saying something about it couldn't find a port?

image



From @

I would agree. Following an upgrade from Sierra to High Sierra the application now quits. I was going to consider a clean install but now won't..

Logs attached.


From @

Hi guys,

We will be releasing a new update in the near future that will be supported by High Sierra.

In the meantime, I have emailed you both about a beta build that you can hopefully use until then.

Regards

Liam

Jaksta Support


From @

idem jaksta doesn't work with high sierra


From @

Hi guys,

For anyone who isn't aware, we have released a new update that is supported by High Sierra. 

It can be downloaded directly from the site: https://jaksta.com/download/mac/jaksta-media-recorder

Regards

Liam

Jaksta Support


From @

Your 2018 Spring v2.2.3 update broke it again for High Sierra. Have not been able to use it for months. Hangs on start up on of the program


From @

Hi there,

Please try out latest beta. It should contain a fix for this issue.

Installer is here - https://cdn.shedworx.com/jaksta/beta/2.2.5_272/JakstaMediaRecorder.pkg

Regards

Liam

Jaksta Support


From @