Technical Support for Jaksta Media Recorder

Support | Mac | Technical | Jaksta Media Recorder | JMR does not work in High Sierra.

JMR does not work in High Sierra.

Asked by Dmnksanchez90 @ 26 Sep 2017 18:09 / Views: 50

After installing High Sierra Jaksta will freeze when you start the program up. I can only force quit. I am using a fresh copy of High Sierra, so there is no leftovers of anything. I've tried installing and reinstalling and deleting all the files, but nothing works. After a while I got an error saying something about it couldn't find a port?

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From Dmnksanchez90 @ 26 Sep 2017 18:09

I would agree. Following an upgrade from Sierra to High Sierra the application now quits. I was going to consider a clean install but now won't..

Logs attached.


From Tiger21 @ 26 Sep 2017 19:09

Hi guys,

We will be releasing a new update in the near future that will be supported by High Sierra.

In the meantime, I have emailed you both about a beta build that you can hopefully use until then.

Regards

Liam

Jaksta Support


From Liam C @ 27 Sep 2017 10:09

idem jaksta doesn't work with high sierra


From guido campolucci @ 28 Sep 2017 02:09

Hi guys,

For anyone who isn't aware, we have released a new update that is supported by High Sierra. 

It can be downloaded directly from the site: https://jaksta.com/download/mac/jaksta-media-recorder

Regards

Liam

Jaksta Support


From Liam C @ 03 Oct 2017 11:10

Your 2018 Spring v2.2.3 update broke it again for High Sierra. Have not been able to use it for months. Hangs on start up on of the program


From AITS Ack I.T. Solutions @ 02 Jul 2018 06:07

Hi there,

Please try out latest beta. It should contain a fix for this issue.

Installer is here - https://cdn.shedworx.com/jaksta/beta/2.2.5_272/JakstaMediaRecorder.pkg

Regards

Liam

Jaksta Support


From Liam C @ 02 Jul 2018 10:07