Technical Support for Jaksta Media Recorder

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Jw player streams

Asked by Chenalsprings @ 21 Feb 2017 12:02 / Views: 37

Is there anyway to get jaksta to record jw player streams? Jaksta does not even try to record them

From Chenalsprings @ 21 Feb 2017 12:02

Hi there,

Can you please send us a link so that we can test it and see if we have the same problem.



Jaksta Support

From Liam C @ 22 Feb 2017 16:02

The link is used to even when the live feed was off line it would download it. Now it does not detect it. There are other links that use this same player format that no longer work

From Chenalsprings @ 23 Feb 2017 08:02

Hi again,

What has probably happened is that they have changed their streaming mechanism to something new that Jaksta has a problem with. We will do our best to cover this with a future update.

That being said, I can see on our system that you are running Jaksta Media Converter for Windows, which does operate differently to the Mac version.

If that is the case, try posting your issue to the Windows section of the Forums (this is the Mac section) and the support team might hopefully be able to address your specific problem there, without the need to wait for a new update. 



Jaksta Support

From Liam C @ 23 Feb 2017 10:02