Technical Support for Jaksta Media Recorder

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Multiple small .m2ts files but nothing viewable

Asked by Lance Villers @ 19 Apr 2019 01:04 / Views: 5

Liam:

The actual video file does not download from the browser or by direct URL. In some cases, Jaksta downloads hundreds of files from the single webpage/URL.


From @

Hi Lance,

The log file you sent is a bit hard to read in a Word doc, so it might be best if I can generate my own to look at.

Can you please supply me with a URL link to the video/site so that I can test it?

If it requires login credentials can you please send them privately to support@jaksta.com, so long as you are comfortable with it.

Regards

Liam

Jaksta Support


From @