Hi, I've used Jaksta to download some videos and it's worked wonderfully but now it won't download sound on this specific site:  http://www.sancarlosflight.com/video-archive

Please help?

Hi Hallie,

I am unable to test any of the videos on that site as it is denying me access. I am guessing that I would need an account and login info for that.

If you would like you could send me the login info privately to our email ticket system, and I could use it to test that particular site. Are you having problems with any other site, or just this one?

Regards

Liam

Jaksta Support