Technical Support for Jaksta Media Recorder

Forum for Jaksta Media Recorder for Mac

Not Updating and Discarding Videos

Asked by Kyle Clouse @ 21 Oct 2015 01:10 / Views: 79

I'm trying to download this video and it download and then when it is supposed to go into the converting mode it says discarding and then just deletes it.  

I also downloaded version 1.4.6 and it says that it installs correctly but my Jaksta version still shows 1.4.5.

From Kyle Clouse @ 21 Oct 2015 01:10

Hi Kyle,

Sorry for the delay!

The video is short - you can change the minimum duration setting in the Preferences under Downloads.

Sorry about the update issues - it will now correctly download version 1.4.6.



Jaksta Support

From Ben @ 26 Oct 2015 13:10