Technical Support for Jaksta Media Recorder

Support | Mac | Technical | Jaksta Media Recorder | Not Updating and Discarding Videos

Not Updating and Discarding Videos

Asked by Kyle Clouse @ 21 Oct 2015 01:10 / Views: 84

I'm trying to download this video https://www.youtube.com/embed/dBGx_LhVg-c?rel=0 and it download and then when it is supposed to go into the converting mode it says discarding and then just deletes it.  

I also downloaded version 1.4.6 and it says that it installs correctly but my Jaksta version still shows 1.4.5.


From Kyle Clouse @ 21 Oct 2015 01:10

Hi Kyle,

Sorry for the delay!

The video is short - you can change the minimum duration setting in the Preferences under Downloads.

Sorry about the update issues - it will now correctly download version 1.4.6.

Thanks,

Ben

Jaksta Support


From Ben @ 26 Oct 2015 13:10