Technical Support for Jaksta Media Recorder
Not Updating and Discarding Videos
Asked by Kyle Clouse @ 21 Oct 2015 01:10 / Views: 84
I'm trying to download this video https://www.youtube.com/embed/dBGx_LhVg-c?rel=0 and it download and then when it is supposed to go into the converting mode it says discarding and then just deletes it.
I also downloaded version 1.4.6 and it says that it installs correctly but my Jaksta version still shows 1.4.5.
From Kyle Clouse @ 21 Oct 2015 01:10
Sorry for the delay!
The video is short - you can change the minimum duration setting in the Preferences under Downloads.
Sorry about the update issues - it will now correctly download version 1.4.6.
From Ben @ 26 Oct 2015 13:10