Technical Support for Jaksta Media Recorder

Support | Mac | Technical | Jaksta Media Recorder | Qello only records 20 seconds and stops (like in Trial mode)

Qello only records 20 seconds and stops (like in Trial mode)

Asked by Richie Thompson @ 26 Jul 2016 14:07 / Views: 32


I am new to Jaksta Media Recorder

Running paid version 6.0.1.33

Jaksta will only record 20 seconds of Qello concert and then stops.

Netflix works fine

Yhank you


From Richie Thompson @ 22 Jul 2016 20:07
I am running Windows 10 64 bit

 


From Richie Thompson @ 22 Jul 2016 20:07

 Logs attached


From Richie Thompson @ 22 Jul 2016 20:07

Hi Richie,

Can you post this in the Windows forum?

https://support.jaksta.com/discussions/forums/6000186433

Thanks,

Ben

Jaksta Support


From Ben Graham @ 26 Jul 2016 14:07
I did, sorry for posting in the Mac group

 


From Richie Thompson @ 26 Jul 2016 18:07