Technical Support for Jaksta Media Recorder

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Recording issues

Asked by DM @ 06 Aug 2016 15:08 / Views: 35

While recording streams on CB and MFC my recordings are disconnecting constantly or getting stuck mid recording.

Please help.


From DM @ 02 Aug 2016 10:08

Hi,

It looks like you are using the Windows version? Are you able to post this in the Windows forums?

https://support.jaksta.com/discussions/forums/6000186433

Thanks,

Ben

Jaksta Support


From Ben @ 02 Aug 2016 11:08

Thanks I added my question to the correct forum. 


From DM @ 03 Aug 2016 08:08

same here with mac version (this seams to be an old issue with me). And although I refresh the page, the live stream doesn't start automatically. It seams it needs a time off the lost stream for it to be seen again by the jaksta 1.5.0 (latest version)


From ANTONIO JOSE @ 06 Aug 2016 15:08

Hi Antonio,

Are you able to say which specific sites are causing your issue? You may need to ensure Jaksta is running before you open the page.

If it still isn't working, are you able to switch off the debug mode (it's only for very specific types of problems, too much info otherwise). Then visit a site and send us the log file again (assuming it still doesn't work).

Thanks,

Ben

Jaksta Support


From Ben @ 09 Aug 2016 11:08