Technical Support for Jaksta Media Recorder

Support | Mac | Technical | Jaksta Media Recorder | records only approx 600k then: analyzing... discarding... complete

records only approx 600k then: analyzing... discarding... complete

Asked by Thomas Barrera @ 05 Dec 2015 07:12 / Views: 77

After v1.33 working flawlessly recording video streamed via RTMP on Mac OSX 10.7.5 for as long as I've had it, it fails to record anything at all.

As the title says; it recognizes the stream but stops shortly after always displaying the following: analyzing... discarding... complete

BTW, I cannot update to the latest version. My iMac does not meet the minumum requirents to update to a more recent operating system required for the latest Jaksta.


From Thomas Barrera @ 05 Dec 2015 07:12

...or will simply ''Track Lookup'' and stops (marked Complete) at ~ 600 k


From Thomas Barrera @ 05 Dec 2015 07:12

Hi Thomas,

Can you say what sites you are trying to capture from?

Can you say how recently it stopped working?

The next time this occurs, can you send the log file to us? You can find it by going to File|Reveal Log File... in the menu.

Thanks,

Ben

Jaksta Support


From Ben @ 07 Dec 2015 11:12