Technical Support for Jaksta Media Recorder

SPOTIFY ISSUES

Asked by James Strickland @ 20 Jul 2016 09:07 / Views: 31

Whenever I try to download from spotify stream adds, finishes, and converts almost immediately without recording anything. I need some answer. I have a full liscence, and I will be wanting my money back if this is a product that is not going to work. 


From James Strickland @ 20 Jul 2016 09:07

Hi James,

Unfortunately we cannot record from Spotify at the moment on the Mac - they have recently changed their streaming methods. We are in the process of updating Jaksta Music Miner to be able to record Spotify and some other problem sites. But I don't really have an ETA at the moment for this.

So you could wait for this if you want, or if you would like a refund let us know what email address your purchase is under. Send an email to support@jaksta.com if you need to send us something you don't want to make public on the forum.

Thanks,

Ben

Jaksta Support


From Ben @ 21 Jul 2016 12:07

I Loved and highly recommended this program, I hope we get a fix soon, looking forward to seeing an update, but atlas I now know its not music miner, its spotify and Minor


From Ron Mathews @ 10 Aug 2016 09:08