Technical Support for Jaksta Media Recorder
Asked by James Strickland @ 20 Jul 2016 09:07 / Views: 45
Whenever I try to download from spotify stream adds, finishes, and converts almost immediately without recording anything. I need some answer. I have a full liscence, and I will be wanting my money back if this is a product that is not going to work.
From James Strickland @ 20 Jul 2016 09:07
Unfortunately we cannot record from Spotify at the moment on the Mac - they have recently changed their streaming methods. We are in the process of updating Jaksta Music Miner to be able to record Spotify and some other problem sites. But I don't really have an ETA at the moment for this.
So you could wait for this if you want, or if you would like a refund let us know what email address your purchase is under. Send an email to firstname.lastname@example.org if you need to send us something you don't want to make public on the forum.
From Ben Graham @ 21 Jul 2016 12:07
I Loved and highly recommended this program, I hope we get a fix soon, looking forward to seeing an update, but atlas I now know its not music miner, its spotify and Minor
From Ron Mathews @ 10 Aug 2016 09:08