Technical Support for Jaksta Media Recorder

ssl error

Asked by james coffey @ 23 Feb 2017 12:02 / Views: 6

I have jaksta for mac version 1.5.1. When have Jaksta enable i get two different problem

1. ssl error "your connect is not secure"  Browsers  Google Chrome, Safari and Opera.

2. unable to connect to web page. 


From james coffey @ 23 Feb 2017 12:02

Hi James,

Firstly, make sure you are not running a VPN when you try and run Jaksta - they can sometimes interfere with the program and cause problems.

Other than that, are you able to send us a log file the next time you encounter this problem? You can find the Jaksta log file by going to the Preferences and clicking the Find Log File button


Regards

Liam

Jaksta Support


From Liam @ 24 Feb 2017 14:02