Technical Support for Jaksta Media Recorder

Forum for Jaksta Media Recorder for Mac

Stream keeps being added, Error Downloading, Discarding

Asked by Roberta Seifert @ 12 Mar 2016 01:03 / Views: 152

I am trying to download this video: http://www.pbs.org/video/2365663085/

It's available to PBS subscribers. Jaksta (v 1.4.6) keeps announcing "Stream Added" but each stream is stopped by "Error Downloading" and then "Discarding."

Is there a way to download this video?


From Roberta Seifert @ 12 Mar 2016 01:03

Hi Roberta,

Sorry for the delay.

Can you try this latest beta of Jaksta:

http://download.shedworx.com/jaksta/beta/Jaksta.pkg

If it still doesn't work, the next time this occurs can you send the log file to us? You can find it by going to File|Reveal Log File... in the menu.

Thanks,

Ben

Jaksta Support


From Ben @ 16 Mar 2016 14:03

if i can help, this normally happen with streams that are protected. It is not a strong type of protection, but sometimes it is due to this.


From tonkpils @ 08 Apr 2016 19:04

The question is, Can you help?


From Roberta Seifert @ 08 Apr 2016 22:04

I had a look at this website, and indeed they require a user login to watch movies. You may be able to download if you activate the 'http download' in the settings. It will record while you have the movie running. But if you stop watching the movie the recording will stop. Still, depending on the strongness of their security it may not work with Jaksta.


From tonkpils @ 11 Apr 2016 17:04

Hi Roberta,

As tonkpils suggested, the "Anways Record HTTP" option in the Preferences is certainly worth a try.

Otherwise, send us the log file and we can probably tell you what the problem is. Streams that are just encrypted via HTTPS we should be able to handle, but most proprietary encryptions don't currently work.

Thanks,

Ben

Jaksta Support


From Ben @ 13 Apr 2016 13:04