Technical Support for Jaksta Media Recorder

Support | Mac | Technical | Jaksta Media Recorder | stripchat.com stop recording when go private

stripchat.com stop recording when go private

Asked by kingmgram29 @ 30 Apr 2019 14:04 / Views: 17

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sir

stripchat.com stop recording when model go private 

pls solve this issues

when will we expect next version jaksta media recorder for mac

thanking u sir


From @

Hi there,

To start investigating this we require a log file to review.

Can you please start by supplying us with a clean log file.

To get a clean log, you will need to do the following:

- Open Jaksta Media Recorder

- Go to Preferences > General > Find Log File

- Close JMR but keep the Finder window with the log file open

- Delete the log file and still keep the Finder window open

- Reopen JMR (this will generate a new log file)

- Run one test on a standard video stream that you know gives an error/fails 

- Close JMR once it fails or wait until it crashes

- Go back to the Finder window with the new log file and attach it here (don't copy and paste the code in it - send the file itself)

Regards

Liam

Jaksta Support


From @

This info might be old. Please read more info about the best way to download from go now.