Jaksta Media Recorder for Mac Technical Support Forum

stripchat.com stop recording when go private

sir

stripchat.com stop recording when model go private 

pls solve this issues

when will we expect next version jaksta media recorder for mac

thanking u sir

From kingmgram29 @ 30 Apr 2019 14:04

Answers: 1, Votes: 0

Hi there,

To start investigating this we require a log file to review.

Can you please start by supplying us with a clean log file.

To get a clean log, you will need to do the following:

- Open Jaksta Media Recorder

- Go to Preferences > General > Find Log File

- Close JMR but keep the Finder window with the log file open

- Delete the log file and still keep the Finder window open

- Reopen JMR (this will generate a new log file)

- Run one test on a standard video stream that you know gives an error/fails 

- Close JMR once it fails or wait until it crashes

- Go back to the Finder window with the new log file and attach it here (don't copy and paste the code in it - send the file itself)

Regards

Liam

Jaksta Support

From Liam @ 30 Apr 2019 16:04

Votes: 0