Technical Support for Jaksta Media Recorder
stripchat.com stop recording when go private
Asked by kingmgram29 @ 30 Apr 2019 14:04 / Views: 51
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sir
stripchat.com stop recording when model go private
pls solve this issues
when will we expect next version jaksta media recorder for mac
thanking u sir
From kingmgram29 @ 30 Apr 2019 14:04
Hi there,
To start investigating this we require a log file to review.
Can you please start by supplying us with a clean log file.
To get a clean log, you will need to do the following:
- Open Jaksta Media Recorder
- Go to Preferences > General > Find Log File
- Close JMR but keep the Finder window with the log file open
- Delete the log file and still keep the Finder window open
- Reopen JMR (this will generate a new log file)
- Run one test on a standard video stream that you know gives an error/fails
- Close JMR once it fails or wait until it crashes
- Go back to the Finder window with the new log file and attach it here (don't copy and paste the code in it - send the file itself)
Regards
Liam
Jaksta Support
From Liam @ 30 Apr 2019 16:04
This info might be old. Please read more info about the best way to download from go now.