Technical Support for Jaksta Media Recorder
Support for Mac OS Sierra.
Asked by Bob Todrank @ 24 Oct 2016 07:10 / Views: 100
It there any ETA on when Jaksta.app will be repaired to run under Mac OS Sierra?
From Bob Todrank @ 24 Oct 2016 07:10
This is a link to the new fixed beta version:
We should be releasing it today.
From Ben Graham @ 24 Oct 2016 11:10
having issues with tagging/naming of the file. All files are are labeled or tag with generic name. How do I resolve this issue? Using Mac OS Sierra.
From S. Smith @ 21 Mar 2017 00:03
Are you able to provide a link to an example that you are having trouble with?
A log file as well as a screenshot would be handy as well. Log file can be found in Preferences > General > Find Log File (button down bottom right corner) in Jaksta.
From Liam @ 22 Mar 2017 10:03
The file name is downloaded as CDN instead of labeling it by the appropriate name. For example, the file name should be apb.s01e07.720p.hdtv.x264-avs___58d0f9a10919c instead it comes in as CDN...without any description or label.
From S. Smith @ 22 Mar 2017 22:03
We really need a link to test so that we can see if we can get the same result. We need to work out if the problem is with the site, Jaksta or your particular setup. Again, the log file is also important as it gives us a detailed breakdown of what has occurred within Jaksta.
Also, have you tried reinstalling Jaksta at any point? A lot of the time that can fix it.
From Liam @ 23 Mar 2017 10:03