Technical Support for Jaksta Media Recorder

Support | Mac | Technical | Jaksta Media Recorder | Trying to download video.

Trying to download video.

Asked by Derek Shore Dombrowski @ 24 Apr 2017 01:04 / Views: 37

I purchased your product to download video from but I keep getting an error.  Can you help?

From @

Hi Derek,

Can you please provide a link for us to test, as well as send through a log file.

You can find the log file in Jaksta Media Recorder by going to Preferences > General > Find Log File

Please send through the whole file and not just a copied section of code. Gets a bit messy of we do that.

A screenshot and a more accurate description of the problem would help as well.



Jaksta Support

From @